1. Introduction
Stargaze Tech Inc. ("Stargaze", "we", "us", or "our") respects your privacy and is committed to protecting the personal information we process. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices available to you when you visit https://joinstargaze.com (the "Site"), contact us, or use our services and infrastructure, including our multi-channel verification and messaging services.
By using the Site or our services, you agree to the practices described in this Privacy Policy.
2. Who we are
Stargaze Tech Inc. is a technology company that designs and operates digital platforms and infrastructure for fintech, telecom, and global products, including verification and messaging delivery infrastructure. Depending on the context, we act either as a data controller (for information we collect directly, such as through the Site or business inquiries) or as a data processor / service provider (when we process end-user information, such as phone numbers, on behalf of our business customers to deliver messages they have requested).
3. Information we collect
Information you provide to us:
- Contact and business details (name, company, job title, email address, telephone number) when you contact us, request a proposal, or enter into an engagement.
- Correspondence and information you share when communicating with us.
Information we process on behalf of business customers:
- End-user mobile phone numbers and related delivery metadata, processed solely to provide verification (including one-time passcodes / OTP), transactional, and utility messaging services requested by our business customers.
Information collected automatically:
- Technical and usage data such as IP address, browser type, device information, pages viewed, and referring URLs, collected through cookies and similar technologies.
We do not intentionally collect special categories of sensitive personal data through the Site.
4. How we use information
We use information for the following purposes:
- To provide, operate, and improve our services and infrastructure.
- To deliver messages — including verification codes (OTP), transactional notifications, and utility messages — to mobile phone numbers via SMS, RCS, and other messaging channels, at your request or at the request of our business customers.
- To route, orchestrate, and optimize message delivery and to authenticate users across channels.
- To respond to inquiries, manage engagements, and provide customer support.
- To maintain the security, integrity, and reliability of our systems and to prevent fraud and abuse.
- To comply with legal obligations and enforce our agreements.
5. Messaging, mobile information, and consent
Where we send messages to a mobile number, that number is used only to deliver the messages requested (such as verification/OTP, transactional, and utility notifications). Message frequency varies. Message and data rates may apply.
Consent to receive messages is obtained before messaging, either by us or by the business customer on whose behalf the message is sent. Recipients can opt out at any time by replying STOP to any message, and can request help by replying HELP.
No mobile information (including phone numbers or messaging opt-in/consent data) will be sold, and it will not be shared with third parties or affiliates for their own marketing or promotional purposes. Phone numbers may be shared only with the service providers, carriers, and messaging platform partners strictly necessary to deliver the requested messages, as described in Section 6.
6. How we share information
We may share information with:
- Service providers and subprocessors who perform services on our behalf (e.g., hosting, analytics, customer support), under contractual confidentiality and data-protection obligations.
- Telecommunications carriers, messaging aggregators, and platform providers (including, where applicable, RCS/SMS platforms operated by carriers, Google, and Apple) strictly to route and deliver requested messages.
- Our business customers, where we process end-user information on their behalf.
- Legal and regulatory authorities, where required by law, regulation, legal process, or to protect our rights, users, or the public.
- Business transfers, in connection with a merger, acquisition, financing, or sale of assets, subject to this Privacy Policy.
We do not sell personal information.
7. International data transfers
We operate globally, and information may be processed in countries other than your own, including the United States. Where required, we implement appropriate safeguards (such as standard contractual clauses) for cross-border transfers.
8. Data retention
We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce our agreements. Message delivery metadata is retained only as long as needed for delivery, security, and legal/audit purposes.
9. Security
We maintain administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Your rights and choices
Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information, to object to processing, to data portability, and to withdraw consent. Residents of the EEA/UK (GDPR) and California (CCPA/CPRA) have specific rights, including the right not to be discriminated against for exercising them. To exercise your rights, contact us at the address below. Where we act as a processor on behalf of a business customer, we will direct your request to that customer.
11. Children's privacy
Our Site and services are directed to businesses and are not intended for children. We do not knowingly collect personal information from children under 16.
12. Third-party links
The Site may contain links to third-party websites and services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.
13. Changes to this Policy
We may update this Privacy Policy from time to time. Changes become effective when we post the updated version, with a revised "Last updated" date.
14. Contact us
If you have questions or requests regarding this Privacy Policy or your personal information, contact us at:
Stargaze Tech Inc.Attn: Privacy
11720 Amber Park Dr, Suite 160
Alpharetta, GA 30009, USA
Email: privacy@joinstargaze.com